Expedia launches trip planning option .. HelloFresh, a meal-kit delivery service, is an example of a chatbot use case for this very purpose. Plus, by offering chatbot-exclusive discount codes, i.e., FRESHBOT25, they can track exactly how many customers they are getting through their chatbot. The ideal strategy instead is to show customers an upsell/down-sell offer […]

How intelligent automation is helping to create the next generation of financial services Implementing intelligent automation is a key component of unlocking the capacity to take on even more customers without worrying about data quality or reliability. Intelligent automation can handle complex, business-critical AML & KYC processes, deliver greater speed and accuracy, and extract information […]

Automated engine for virtual scoring and rating system by SEPA Cyber The British insights firm predicted the global business value of AI in banking will reach $300 billion, or £229 billion. It’s of little surprise therefore that the research company, Gartner, in their 2021 CIO survey, found that 49% of banking and investment CIOs, and […]